Superb service, delicious breakfast, quiet location with great view, spacious room with comfortable beds, excellent hot springs.

Nothing that I didn't like.

This ryokan far exceeded our expectations! the private onsen was incredible, with a serene mountain view. the room was spacious, well-appointed, and spotless. We were pleasantly surprised to find free cider in the fridge, perfect after a long, relaxing soak. the kaiseki meals were a feast for the senses, beautifully plated and always fresh. the staff's attention to detail was superb - they even accommodated our food allergies with ease. For those who need it, free transportation to the ryokan can be prearranged.

The family bath next door was a bit noisy at times.

I had a great stay at this hotel. The room was clean and spacious and had a fantastic view of the mountains from the private onsen. The staff were polite and even arranged free transportation between the train station and the hotel. The kaiseki meals were delicious and nicely presented.

Nothing, all excellent.

This hotel offers excellent value for money. The rooms with tatami floors are spacious and beautifully appointed, providing a traditional and relaxing atmosphere. The staff is incredibly attentive and made us feel right at home. The location, close to both the shops and the train station, is very convenient.

No major issues were found during our stay.

We enjoyed the location of the hotel, which is in a quiet and picturesque area outside of the hustle and bustle of the town. the view from our room was breathtaking, and the room itself was spacious, comfortable, and clean.

The hotel offers great value for money with its spacious and tastefully designed rooms, complete with comfortable beds and pillows. The staff are attentive and go above and beyond to make guests feel welcome. Additionally, the 24-hour private onsen and complimentary cider in the fridge are wonderful perks to enjoy after a soothing hot spring bath.

No significant issues were encountered during our stay.

The hotel offered comfortable and clean rooms with all necessary amenities, including a kettle and drinks available in the room. The service was exceptional, with accommodating staff catering to my dietary needs. The meals were delicious and featured local ingredients. The private onsen provided a relaxing and rejuvenating experience after a long day of work. The location of the hotel was perfect, offering a beautiful view of the surrounding area.

The room was not cleaned on the first day, and when we requested for it to be cleaned, the bedding was not changed. The second day, the room was cleaned but the beds remained unmade. There was also a bit of confusion about room service, and the partial cleaning of the room was not automatically offered. Additionally, some of the cupboards and shelves in the room were dusty. These minor issues aside, the overall stay was pleasant and enjoyable.

The value for money was excellent, especially considering the beautiful rooms with tatami floors and the delicious meals. The staff went above and beyond, providing a warm welcome and even helping us find information on where to purchase the lovely cups & saucers provided in the room. The hotel's attention to detail was evident, from the cozy private onsen room to the delicate meals served. Additionally, the location was perfect, being conveniently close to both the train station and the shops.

Everything was just perfect at this hotel.